Infographic: The Importance of Customer Insights

The Uphill Battle of Generating Actionable Insights

Full graphic below

Full graphic below

Customer satisfaction insights are critically important to the success and growth of your business. Working with actionable data can help detect issues before they become larger problems. While there are many available methods for collecting customer feedback, on-site survey kiosks such as those offered by Icebergh, collect feedback in real-time and can capture more reliable, actionable data.

What strides are you taking to measure customer satisfaction this year?