HOW IT WORKS
Icebergh survey kiosks use advanced Artificial Intelligence and Bio-Metric Mapping to analyze respondents. Our platforms collects and analyzes respondents' answers, predicted age, gender, and EmotionIndex℠ without asking a single demographic question.
At its core, Icebergh is an onsite survey kiosk platform. Our surveys are customizable, creative, and user-friendly. Icebergh allows respondents to interact with the platform in real-time, providing accurate, immediate responses.
All of our plans come with free tablet mounts, and clients can use their own iPads or rent from Icebergh.
STEP 1: ASK
The Icebergh customer feedback platform allows for customization of surveys. Use any of our tested questions or create your own with five different question types, including the traditional smiley face feedback. With variable length, surveys typically consist of 1-10 questions.
Displayed on the on-site kiosks, customers and guests have the opportunity to provide immediate feedback.
STEP 2: ANALYZE
Our robust platform collects your respondents' answers while also running advanced AI processes and bio-metric mapping to analyze age, gender, and EmotionIndex℠. EmotionIndex℠ is our proprietary measurement of respondents' emotion based on AI data and algorithmic calculations.
Privacy is our top concern. We take multiple steps to ensure secure data transmission and deletion of any personally-identifiable data.
STEP 3: REPORT
Your data is analyzed in real-time on our cloud-based platform. You'll receive an interactive data dashboard to track how an event performed across specific demographics and view overall results.
In addition to our interactive reports, you'll receive a copy of your full data-set so you can Dive Deeper into the results.